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Canada’s new air passenger bill of rights

The Canadian Transportation Agency’s (CTA) second half of Canada’s air passenger rights’ bill, which outlines what form of compensation passengers are entitled to when their flights are delayed or cancelled, is now in effect. The CTA’s first phase of the passenger bill of rights was introduced in July 2019 and laid out new rules for […]

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WestJet to open flagship lounge at Calgary International Airport

WestJet has begun on its first proprietary flagship lounge at the Calgary International Airport (YYC). The new lounge will be located near Concourse B to conveniently serve guests travelling from Concourses A and B in the Domestic Terminal, and from Concourse D in the International Terminal. Scheduled to open in late summer 2020, the lounge […]

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WestJet ratifies five-year agreement with AMEs

Ninety-three per cent of the 688-membership Aircraft Maintenance Engineers Association (AMEA) have voted in favour of a five-year agreement with WestJet. The agreement, which will begin on May 1, 2019, recognizes the value of WestJet AMEs and technicians and their dedication to safety. The agreement will remain in place until 2024. “WestJet is pleased at […]

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WestJet Link takes flight with Pacific Coastal Airlines

WestJet has inaugurated its new regional airline service, WestJet Link, from Cranbrook and Prince George to Calgary. Service starts from Lethbridge and Lloydminster to Calgary on June 21 and Medicine Hat to Calgary on June 22. Overall, WestJet Link connects five new cities to WestJet’s growing hub at the YYC Calgary International Airport. These new […]

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WestJet names new president of ULCC Swoop

Canada’s first ultra-low-cost carrier (ULCC), Swoop, will be headed by Steven Greenway. He joins Swoop with more than 20 years of airline, loyalty and advisory experience with an emphasis on low-cost carriers (LCC). Reporting to Gregg Saretsky, WestJet Group president and CEO, Greenway will have end-to-end accountability for all strategic aspects of Swoop, including short- […]

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