Together with the Pacific Autism Family Network (PAFN), YVR has unveiled a first-of-its-kind inclusive and accessible food and beverage café that is not just another coffee bar but a testament to creating a more inclusive and accessible travel environment.
Situated in the Domestic Arrivals area on Level 2, Paper Planes Café is open for travellers from 8am to 8pm, seven days a week. Its uniqueness lies in its team of individuals with diverse abilities from the neurodiverse community. These individuals will be at the helm, brewing coffee and serving quick snacks to the millions of passengers and guests who traverse YVR’s terminal and the thousands of employees who call the airport home.
Through this café, YVR and PAFN will offer up to six months of training covering essential skills and expertise typical of the restaurant and service industry, providing its staff with the skills and experience needed for a successful career in the hospitality field.
The training skills will include barista talents, food preparation, and customer service. Following training, they will also receive support in their job search in the community.
This innovative and impactful partnership between YVR and PAFN began in 2021 with a shared vision to make travel accessible and enjoyable for everyone. As part of its three-year accessibility plan, YVR is actively working towards creating a welcoming, inclusive, and accessible travel experience for people of all abilities.
So, the next time you find yourself at YVR, be sure to stop by the Paper Planes Café for a coffee and a taste of what true inclusivity feels like—because every journey, whether by air or in life, should be one that all can embark upon.
